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If the admin contact's email address in the WHOIS record is not accurate, then it needs to be updated before anything else. This process can sometimes take a while depending on the account information the registrar of record has in its database. This is a very good reason for initiating a transfer well before it's due to expire.

Now, if the admin contact approves the transfer request, then the gaining registrar sends a notification to the registry for the domain extention. The registry checks the status of the domain and tells the gaining registrar if it's ok to continue or not. In order for a domain name to transfer, it has to be in an ACTIVE status. If the domain is in redemption, inactive - anything other than ACTIVE, it will not transfer. This is important to know because most people transfer a domain name when it's about to expire or just after it expired. This isn't good because most registrars will deactivate a domain name shortly after expiration which will automatically block transfer requests. And before you ask, yes, they have every right to do this and they do not have to reactivate your domain name for you until you pay them a renewal fee. So make sure you initiate a transfer early - I recommend at least 14 days in advance, but more if possible. The domain name also needs to be registered with a given registrar for at least 60 days.

This means you cannot purchase a domain name and then transfer it to another registrar of record in less than 60 days. You also can't transfer a domain name, and then transfer it again within 60 days.

If the domain name is in an ACTIVE state and has been registered for more than 60 days, the registry informs the gaining registrar that the transfer process will continue. The registry then informs the losing registrar that a transfer request has been made for the domain name.

This part can be tricky depending how your current registrar handles outbound transfer requests. ICANN states that the gaining registrar is the one who carries the burden of proof of authentication. This basically means the gaining registrar is responsible for contacting the correct person (admin contact) and getting their explicit approval for the domain name transfer. The losing registrar does not have this burden, and therefore is not bound to the same specific rules as the gaining registrar. The losing registrar may contact the admin contact, the registrant, an account contact - whoever they deem fit for a domain transfer approval.

The losing registrar has five days to respond to the registry. If the losing registrar does not respond to the registry in 5 days, then the registry automatically assume the transfer was approved by the losing registrar. This means that if the contact who received the losing registrar's email deleted their email the transfer request would be considered approved from the losing registrar.

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